About The Team

September 22, 2021

AmericanConcierge.com, Inc.

Sharon Carr, Co-Founder & Director. Paris is always a good idea.” – Audrey Hepburn
Sharon decided to celebrate her 60th birthday with a six-month hiatus from her life in NYC. She stayed in an apartment in Paris for two of those months, exploring the city on foot, via metro –and eventually on city bikes.  Fortuitously, she met other Americans living in Paris, who helped her tremendously.  Three years later, she co-founded AmericanConcierge.com to make it easier [and more fun] for others, who like herself, want to get the most out of their time in Paris.

Ivan Zatkovich, CEO.   To breathe Paris is to preserve one’s soul.” – Victor Hugo
Ivan is a Consultant/Expert Witness for IP Software and Telecommunication.  He loves Paris…and he loves Sharon.  His job allows him to work from anywhere so he & Sharon have figured out how to survive and thrive in a tiny apartment in the 19th Arrondissement, which they frequent as often as possible.  AmericanConcierge.com is the happy result of them figuring out how to get where, what and whom they needed in a complicated city whose language they hadn’t spoken since High School.

Ann Marie Jack, CFO & COO.   What an immense impression Paris made upon me. It is the most extraordinary place in the world!” – Charles Dickens
Ann was at a transitional point in her life where she wanted to leave the corporate world and do what she loves. In Fall of 2017, AC was looking for someone to fill a unique position with knowledge of both Accounting and Business Operations and she was the “ideal” fit!  From Sales to Operations to Financials, she has done it all. She also works closely with our team in Paris and always looks forward to her annual trips where she gets a taste of what we offer to our clients.

Leslie Warren, Sr. Travel Designer & VP Sales, Marketing.    There are only two places in the world we can live happy: at home and in Paris” – Ernest Hemingway
Leslie’s first visit to Paris uncovered a passion and inspired her to follow a new path of sharing her love of Paris with other Americans. Since 2018, she has worked with hundreds of travelers creating custom itineraries, all unique and special — just like our clients. Using her knowledge, creativity and attention to detail, her itineraries bring the magic of Paris to life.


Jennifer Wolf, Travel Designer. Every man has got one city of liberty. For me it’s Paris…” – Bono
Jennifer has done the most traveling to Europe within the last 10 years and is savoring every adventure!  An ever curious mom of 5, Jennifer’s jaunts always consist of 4 main elements; Food, design, architecture, and history. All of these with an emphasis on fun for all ages. When not traveling, or planning her next getaway, you can often find her at home in Southern California listening to a moody playlist whilst decorating her home, and stealing snuggles from her two schnauzers.

Gabby Zieden, Travel Designer.   “La Vie En Rose. It is the French way of saying, ‘I am looking at the world through rose-coloured glasses. – Audrey Hepburn

Gabby remembers her last trip to Paris through a perfectly pink La Vie En Rose haze. A lover of ballet, opera, art, architecture, fashion, good food, adventure, and romance… Paris suits Gabby like croissants suit a Parisian morning or Givenchy suits Audry Hepburn.

Gabby has been fortunate to have found her love of travel early on and her adventurous spirit has allowed her to learn so much about this amazing world we live in and how she best enjoys discovering all that it has to offer. She most enjoys a trip that combines that ultimate magic mix of exploration, cultural experiences, relaxation, and cocktails.  She is thrilled to share Paris with as many lucky people as possible.

Mary Ann Grisham, CTC, CDS, Travel Designer.  “The best of America drifts to Paris.”  – F. Scott Fitzgerald

Mary Ann is a professional travel advisor who has been crafting magical experiences for her clients for over 30 years. She first visited Paris in the mid 1980’s and has been smitten by French culture ever since. An incurable Francophile, she knows France has it all – fascinating history, rich culture, magnificent art, gastronomy, high fashion, breathtaking landscapes, and what is jokingly referred to as the French holy trinity – bread, wine and cheese! She likes to say Paris is the definition of joie de vivre, the exuberant enjoyment of life. In fact, she loves France so much she moved there, and now splits her time between the U.S. and the Cote d’Azur. Drawing on her passion and experience, she is honored to help clients discover the world.

Lara Zieden, Travel Designer.  

Olivia Pichette, Operations. Paris is not a city; it’s a world” – King Francis I
Olivia fell in love with Paris on her first trip there at the age of 13 … then she spent a summer abroad as an exchange student… then she chose to leave her University in Washington State and move to Paris to study and Au Pair. She has a passion and love for the city of Paris and all things French.  Now she can express her love by showing people how amazing the city and people are.


Mike Carr, Consultant.  In victory, you deserve Champagne; in defeat, you need it.” — Napoleon Bonaparte
Michael is a sales & operations consultant with experience in consumer goods and technology. He loves to travel and believes Paris is one of the best cities in the world. When AmericanConcierge.com started attracting more clients outside of friends and family Michael wanted to help build the business. His insights into sales and operations has helped us develop a client-focused support system on both sides of the Atlantic.


AmericanConcierge.com France

Elisabeth Chameroy, Chairman, AC France. Paris exists to remind you that all your dreams are real.” – Audrey Hepburn, Sabrina
The consummate entrepreneur, Elisabeth has the distinguished pleasure of retiring 4 times from fascinating businesses in and around wineries and wine production in France…

For 18 years, Elisabeth ran a winery in Burgundy located along the famous Route des Grands Crus. During this period, she developed her skills as a sommelier as well as a chef of classic Burgundy cuisine, becoming an expert at pairing the two. Since then, she has transported her talent abroad where, along with her son Julien, she has given cooking and wine tasting classes in Japan and Taiwan.  We are thrilled to have her leading our French operations in Paris.

Julien Chameroy, Director, AC France.  Breathe Paris in. It nourishes the soul.” — Victor Hugo
Julien grew up in Burgundy, where he was schooled in fine wine and cuisine from a very early age. It was there that he also developed a passion for Japanese, which along with Chinese, is the basis for much of his teaching over the next couple of decades. In Paris, Julien has been managing the business of Breakfast in American and is often quoted in “Pancakes in Paris” and “Let Them Eat Pancakes” (popular guidebooks for Americans doing business in France).  As a tour guide, he’s worked for both AC and JTB (Japanese Travel Bureau) and is the presenter of an annual Sake competition. He also teaches project management and leadership in Chinese at an Asian business school. Happily for us, Julien is using all of his amazing talents leading the AC Paris team in their efforts to make each and every client experience memorable.

Sarah Ouertani, Operations Manager. “Though you may leave Paris, Paris never really leaves you.” – Janice Macleod

Sarah was born and raised in South of France where the sun and the lavender fields are a must. After her studies in Political Sciences, she decided to take a year to travel around the world to discover new countries, cultures and traditions. She fell in love with travelling and took the decisions to make it her job. She was in charge of the Indonesian and Japanese Market first as a seller, and then as an Operations Manager. Paris has always been such a mystical and attractive city in her eyes. She is a big romantic and her favorite activity in Paris is to walk by La Seine by night. That’s why she is now the Operations Manager for AmericanConcierge, using her knowledge and love for travel to be sure that all our client’s trips will be memorable.

Emily Bornstein, Sr. Booking Coordinator, AC France. “America is my country and Paris is my hometown.” – Gertrude Stein

Emily is in Paris (!)  French has always been her passion… During her time studying Communication and French at the University of Southern California, she practiced non-stop with native speakers, watched French Netflix, listened to French music, etc, until she could (finally!) visit for a 4-month study abroad program.  She fell in love with Paris then and is thrilled to be able to share her passion now for Paris and France through her work with AmericanConcierge.com –and as a food tour guide (who doesn’t love french food)!


Laura Vanjek, Booking Coordinator, AC France.  “I have two loves: my country and Paris” – Josephine Baker. 

A free spirit, Laura has spent much of the past decade travelling the world. Originally from Australia, she first visited Paris on a solo backpacking trip in her early 20s and now calls the city home. Currently studying English Literature and Gender and Sexuality, Laura loves to walk in the footsteps (and visit the graves!) of the writers and artists she admires who also spent time in Paris.

Thuto Ngidi, Sr. Booking Coordinator, AC France.   “Breathe in Paris, it nourishes the soul” – Victor Hugo
A 20’s-something fashionista at heart led her to seek an adventure in Paris. South African with a background in finance, she loves to open herself up to new experiences and is very excited to be living la vie Parisian.



Krystal Kenny, Social Media    “Too much of anything is bad. But too much champagne is just right” – F. Scott Fitzgerald
Krystal has called Paris home for over a decade now working as a photographer and communications expert. With a podcast (La Vie Creative) and a new husband, she’s busy !  But she loves helping people discover the secrets of Paris and scouting out the best guides and experiences for visitors – and we’re thrilled she’s part of the AC Paris Team.


Virginie Fromentin, Brand Ambassador, Paris.   “Being a Parisian in not about being born in Paris, it’s about being reborn there!” -Sacha Guiltry
Born and raised in Normandy, she moved to Paris to do the most exciting job in the most beautiful city in the world: Tour Guide in Paris ! 
More than 20 years later, she still feels the same… it is like the first day, sharing her passion of art, architecture, street art, history and food (she is a cheese addict!)… she found her dream job !  As Brand Ambassador for AC, she shares her expertise and her insights into AC tours and enjoys working with the great team of AC tour guides so that you will have memorable moments in the City of Lights. 

Our Guides in Paris

In addition to the above, AmericanConcierge.com is proud to enlist 70+ certified guides in France and 40+ Blue Badge guides in London who love what they do.  They are fluent in English, extremely knowledgeable and have a great sense of humor, ensuring our clients the very best of the best regardless of how short or long their visit in France or the UK.

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